After sales services for our customers
Our customers know they can rely on us for innovation and quality.
If your Microbt ASIC Bitcoin Miner stopped working, we are here to help. The first step is to email support and opens a ticket with our techs so we can locate your order and try to troubleshoot.
Once our Technical team confirms that your miner needs to be repaired, they will instruct you to open a repair ticket below. This will start the process and assign you a repair ticket number so that you can send in your miner for repair.
Please note, repairs can take up to 2-3 weeks depending on the problem and where the miner is shipped from. All repairs are handled on a first come, first serve basis so please be patient after sending your miner back to us for repairing.